In this interview with Cutty Protection and Security’s owner, Rick Hanson, we explore the origins and mission of the firm, dedicated to providing top-tier security solutions tailored to the needs of its clients. Founded in 1997, the company was born out of necessity when Rick, with two decades of experience as an international protection agent, identified a gap in the security industry while assisting a client facing persistent theft issues. The interview delves into Rick’s extensive background, the unique challenges the company addresses, and the forward-thinking approach that keeps Cutty Protection & Security at the forefront of the evolving security landscape.
Company Background and Vision
Q: Can you tell us about the history and founding of Cutty Protection & Security?
RH: In 1997, with two decades of experience as an international protection agent under my belt, I found myself based in Arizona when a significant opportunity arose. A client of mine, who owned a substantial manufacturing business, was experiencing a troubling pattern of thefts at their facility in Casa Grande, Arizona. This facility employed over 300 people and had become a target for criminal activities. They reached out to me for a comprehensive security assessment. After a thorough evaluation, I recommended the implementation of armed security personnel along with an InfoGuard system to protect the employees.
When the client asked me to hire a security company to execute these measures, I conducted interviews with three different firms. To my surprise, none met my standards for reliability and professionalism. I reported back to my client, expressing my discomfort in entrusting their security to any of these companies. It was then that they posed an intriguing proposition: “Why not start your own security company?” Embracing the challenge, I founded Cutty Protection & Security, with the mission to provide top-tier security services tailored to the needs of our clients.
Q: What was your background before founding the company?
RH: Before founding Cutty Protection & Security, I dedicated 20 years of my career to being an international protection agent. This role took me around the globe, where I was responsible for safeguarding high-profile individuals and sensitive operations. My extensive experience in various challenging environments equipped me with the skills and knowledge necessary to address complex security issues and protect clients effectively.
Challenges and Solutions
Q: What are some common security challenges your clients face?
RH: Our clients often encounter various security challenges, including fire watch requirements for construction sites, theft prevention, fraud detection, and more. Each of these challenges requires a tailored approach to ensure effective mitigation and protection.
Q: How does Cutty Protection & Security address these challenges?
RH: We address these challenges by providing a combination of robust security measures and personalized solutions. For fire watch, we deploy trained personnel to monitor construction sites continuously, ensuring compliance with safety regulations. To combat theft and fraud, we implement advanced surveillance systems and conduct thorough investigations. Handling disgruntled employees involves a strategic approach, including close monitoring and open communication with management to address potential issues before they escalate. Our commitment to excellence in security service ensures that we can effectively address and mitigate a wide range of security challenges.
Future Plans
Q: Do you have plans for expanding or improving your services?
RH: Yes, we are continually looking for ways to expand and improve our services. This includes exploring new technologies, expanding our service areas, and enhancing our training programs. By staying proactive and adaptable, we aim to meet the evolving needs of our clients and the security industry as a whole.
Q: How do you see the security industry evolving in the next few years, and how is your company preparing for these changes?
RH: The security industry is poised to undergo significant changes in the coming years, driven by advancements in technology and increasing security threats. We anticipate a greater reliance on surveillance technology, such as AI-driven cameras and drones, to enhance monitoring and response capabilities. To prepare for these changes, we are investing in cutting-edge technology and training our employees on its effective use. By staying ahead of industry trends, we ensure that our clients receive the most advanced and reliable security solutions available.
